Last updated: July 27, 2026
This policy applies to the Pluck app for iPhone and Mac, made by Dirkes Medical, PLLC ("Pluck," "we," or "us").
Pluck is built so that this policy can be short and still be complete:
The Pluck app has no server that receives your photos or videos. Your photo and video analysis stays on your device.
Pluck analyzes your photo and video library on your iPhone or Mac using Apple's on-device frameworks. This includes finding similar photos and videos, scoring photo quality, detecting duplicates, suggesting albums, and estimating video-compression opportunities. Pluck stores settings, derived analysis, cached place names, and activity records locally so the app can show results and avoid repeating work. Pluck does not upload that content or analysis to us.
Pluck has no user accounts and no sign-in. We do not use an advertising identifier or assign you a Pluck account identifier.
This is the complete list of ways network-connected services can involve your photo library, photo locations, analysis, or diagnostics:
Outside of these four paths, the app makes no network requests involving your photos, videos, photo locations, analysis, or app usage.
If you email support@pluck.photos or hello@pluck.photos, or choose to send us a diagnostic file, we receive the information you include, such as your email address, message, and attachments. We use it only to respond, provide support, investigate the issue you reported, protect Pluck and its users, or comply with law. We do not add support contacts to a marketing list.
Our email provider processes and stores these messages to operate the mailbox. We retain correspondence only as long as reasonably needed for those purposes or legal obligations. You may ask us to delete a support conversation by emailing support@pluck.photos; we will honor the request unless we need to keep it for a legal or security reason.
Pluck Pro is offered through Apple's In-App Purchase system as either a one-time purchase or an optional auto-renewing yearly subscription. Both unlock the same Pro features. Apple processes the transaction and payment details; Pluck does not receive or store your card number or billing address. Apple provides the app with entitlement information needed to unlock Pro, such as whether a valid purchase or subscription is active. Apple's privacy policy governs Apple's processing: apple.com/legal/privacy.
If you choose the yearly plan, Apple manages billing, renewal, cancellation, and refunds. You can manage or cancel it through your Apple Account subscription settings. On iPhone, if you allow notifications, Pluck schedules a local reminder on your device about a week before renewal. The reminder is generated on-device from StoreKit information and is not sent through a Pluck server.
When you approve deletion through Pluck, Photos asks for system confirmation. Deleted items move to Photos' Recently Deleted and are generally recoverable there for up to 30 days unless you permanently delete them sooner. If you use iCloud Photos, Apple's own syncing behavior may apply the deletion across your devices. Pluck does not control Photos' retention or sync.
Pluck's settings, analysis cache, place-name cache, purchase-entitlement cache, and activity records remain on your device so the app can work across launches. Performance history can be cleared in Pluck's settings. Other local app data remains until the operating system removes the app's data or you use an applicable in-app reset control. Removing Pluck's local data does not delete items from your Photos library.
Pluck is a general-audience utility and is not directed to children. The app has no accounts and does not collect personal information from the photo library. A person can still choose to send us an email or diagnostic attachment. We do not knowingly solicit personal information from children under 13, or under the applicable minimum age in their country. If you believe a child sent us personal information, contact support@pluck.photos and we will review and delete it as appropriate.
You control Photos access in system settings, whether Pluck may include iCloud media in scans, whether notifications are allowed, whether to open Apple Maps, and whether to share a diagnostic file.
Depending on where you live, you may have rights over personal information we hold, including rights to access, correct, or delete it. Because Pluck has no accounts or backend, the information we may hold is normally limited to correspondence or attachments you sent us. Email support@pluck.photos to make a request. We may need enough information to locate the conversation and verify that the request is yours.
Pluck is available through Apple's App Store in multiple countries. Pluck does not transfer your photo or video content to us. Apple processes iCloud, geocoding, MapKit, and purchase transactions under Apple's terms and privacy practices. If you contact us, your message may be processed where we and our email provider operate, which may be outside your country.
If this policy changes, we will update the date above. If a future app version materially changes what it sends or collects, we will update this policy and the App Store privacy disclosures before or when that version is released, and provide any additional notice required by law.
Privacy questions or requests:
General questions: hello@pluck.photos